Draft for the owner's review, not legal advice.
Last updated: October 17, 2026
This policy explains what the AI Front Desk collects and who can see it. The 14-day free trial does not change any of it.
When someone chats with the AI Front Desk assistant on a business's website, we store the messages they send and the replies they get. If a visitor leaves their details, we store a lead: their name, their phone number, optionally their email, and what they asked for.
The business that installed the assistant can see its own conversations and leads in its dashboard. Dol-B Design staff can see them when needed for support and billing. We do not sell this information, and one business can never see another business's data.
Conversations are kept for 12 months. If an account is cancelled, its data is kept for 90 days after cancellation, and we send a warning email at 60 days before it is deleted. Leads are kept until the business deletes them.
When texting is available in your account, lead alerts can also be sent to the business owner's mobile phone. The owner opts in by verifying their own phone with a one-time code, and texts go only to that verified number. The owner can turn texting off in Settings at any time, or reply STOP to stop. Message and data rates may apply. Until then, lead alerts are sent by email only.
The assistant tells every visitor that they are talking to an AI assistant, not a person.
Payments are handled by PayPal. We do not see or store your card details.
Dol-B Design, LLC, Aliquippa, PA. Email bdolnack@dolbdesign.com or call 412-974-8747.