/* =============================================================
   Technical Support page
   Loaded after style.css / responsive.css. Every rule is scoped
   under .ts-page or a .ts-* class so the rest of the site is
   untouched.
   ============================================================= */

:root {
    --ts-navy: #0b1320;
    --ts-navy-2: #101c2e;
    --ts-card: #142234;
    --ts-cyan: #5ec8f2;
    --ts-blue: #2f8fd8;
    --ts-green: #43a906;
    --ts-green-dark: #3a9305;
    --ts-green-bright: #35c26a;
    --ts-ink: #1b2430;
    --ts-body: #3b4756;
    --ts-muted: #5f6f82;
    --ts-line: #e2e8f0;
    --ts-light: #f4f7fb;
    --ts-serif: 'Roboto Slab', Georgia, serif;
    --ts-sans: 'Open Sans', 'Segoe UI', Arial, sans-serif;
}

/* in-page links (contact us, the two consultation buttons) scroll natively and stop clear of the sticky header */
html {
    scroll-behavior: smooth;
    scroll-padding-top: 96px;
}

@media (prefers-reduced-motion: reduce) {
    html {
        scroll-behavior: auto;
    }
}

.ts-page {
    font-family: var(--ts-sans);
    color: var(--ts-body);
    -webkit-font-smoothing: antialiased;
}

.ts-page section {
    position: relative;
    overflow: hidden;
}

.ts-page .container {
    position: relative;
}

.ts-page h1,
.ts-page h2,
.ts-page h3,
.ts-page h4 {
    text-wrap: balance;
}

/* ---------- shared pieces ---------- */

.ts-eyebrow {
    display: inline-block;
    font: 600 13px/1 var(--ts-sans);
    letter-spacing: .18em;
    text-transform: uppercase;
    color: var(--ts-cyan);
    margin-bottom: 18px;
}

.ts-section {
    padding: 92px 0;
}

.ts-head {
    max-width: 760px;
    margin: 0 auto 56px;
    text-align: center;
}

.ts-head h2 {
    font: 700 36px/1.2 var(--ts-serif);
    color: var(--ts-ink);
    margin-bottom: 16px;
}

.ts-head p {
    font: 400 17px/1.7 var(--ts-sans);
    color: var(--ts-muted);
}

.ts-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 15px 30px;
    border-radius: 4px;
    font: 700 14px/1 var(--ts-sans);
    letter-spacing: .08em;
    text-transform: uppercase;
    cursor: pointer;
    transition: background .2s ease, transform .2s ease, box-shadow .2s ease, border-color .2s ease;
}

.ts-btn-primary {
    background: var(--ts-green);
    color: #fff !important;
    box-shadow: 0 10px 26px rgba(67, 169, 6, .35);
}

.ts-btn-primary:hover,
.ts-btn-primary:focus {
    background: var(--ts-green-dark);
    transform: translateY(-2px);
    box-shadow: 0 14px 30px rgba(67, 169, 6, .4);
}

.ts-btn-ghost {
    border: 1px solid rgba(255, 255, 255, .32);
    color: #fff !important;
}

.ts-btn-ghost:hover,
.ts-btn-ghost:focus {
    background: rgba(255, 255, 255, .08);
    border-color: rgba(255, 255, 255, .6);
}

.ts-btn i {
    font-size: 15px;
}

.ts-list {
    margin: 0;
    padding: 0;
    list-style: none;
}

.ts-list li {
    position: relative;
    padding-left: 28px;
    margin-bottom: 9px;
    font: 400 15px/1.55 var(--ts-sans);
    color: var(--ts-body);
    text-align: left;
}

.ts-list li::before {
    content: "";
    position: absolute;
    left: 0;
    top: 3px;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: rgba(67, 169, 6, .14);
}

.ts-list li::after {
    content: "";
    position: absolute;
    left: 6px;
    top: 6px;
    width: 5px;
    height: 9px;
    border: solid var(--ts-green);
    border-width: 0 2px 2px 0;
    transform: rotate(45deg);
}

/* dot grid used on dark panels */
.ts-grid-bg::before {
    content: "";
    position: absolute;
    inset: 0;
    background-image: radial-gradient(circle, rgba(120, 160, 200, .16) 1.2px, transparent 1.7px);
    background-size: 40px 40px;
    pointer-events: none;
}

/* Let the Packages dropdown overlap the hero section below the header */
.ts-page #header {
    z-index: 1000;
    overflow: visible;
}

.ts-page #header .header_menu ul.main_menu li a {
    white-space: nowrap;
}

/* ---------- hero ---------- */

.ts-hero {
    background:
        radial-gradient(ellipse 60% 70% at 78% 40%, rgba(26, 96, 140, .55), rgba(26, 96, 140, 0) 70%),
        radial-gradient(ellipse 120% 90% at 50% 100%, #0c1521 0%, var(--ts-navy) 60%, #070b12 100%);
    color: #fff;
    padding: 96px 0 84px;
}

.ts-hero-grid {
    display: grid;
    grid-template-columns: 1.05fr .95fr;
    gap: 56px;
    align-items: center;
}

.ts-hero h1 {
    font: 700 48px/1.12 var(--ts-serif);
    color: #fff;
    margin: 0 0 22px;
    text-shadow: 0 2px 20px rgba(0, 0, 0, .5);
}

.ts-hero h1 span {
    color: var(--ts-cyan);
}

.ts-hero .ts-lead {
    font: 400 18px/1.7 var(--ts-sans);
    color: #c7d2df;
    max-width: 560px;
}

.ts-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 14px;
    margin-top: 32px;
}

/* client sign-in / ticket line under the hero buttons */
.ts-client {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 4px 8px;
    margin-top: 18px;
    font: 400 14px/1.6 var(--ts-sans);
    color: #9fb3c8;
}

.ts-client a,
.ts-client .ts-linkbtn {
    color: var(--ts-cyan);
    border-bottom: 1px solid rgba(94, 200, 242, .4);
    font: 600 14px/1.6 var(--ts-sans);
}

.ts-client a:hover,
.ts-client .ts-linkbtn:hover {
    color: #fff;
    border-bottom-color: #fff;
}

.ts-inline-form {
    display: inline;
    margin: 0;
}

.ts-linkbtn {
    background: none;
    border: 0;
    padding: 0;
    cursor: pointer;
}

.ts-pills {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 32px;
}

.ts-pill {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    height: 40px;
    padding: 0 18px 0 14px;
    border: 1px solid rgba(255, 255, 255, .14);
    border-radius: 999px;
    background: rgba(255, 255, 255, .03);
    font: 600 12px/1 var(--ts-sans);
    letter-spacing: .1em;
    text-transform: uppercase;
    color: #aebdcd;
    white-space: nowrap;
}

.ts-pill i {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    display: block;
}

.ts-pill .g {
    background: var(--ts-green-bright);
    box-shadow: 0 0 10px rgba(53, 194, 106, .9);
}

.ts-pill .b {
    background: var(--ts-blue);
    box-shadow: 0 0 10px rgba(47, 143, 216, .9);
}

.ts-hero-art img {
    width: 100%;
    max-width: 640px;
    display: block;
    margin: 0 auto;
    filter: drop-shadow(0 30px 40px rgba(0, 0, 0, .55));
}

/* ---------- support package tiles ---------- */

.ts-packages {
    background: #fff;
}

.ts-tiles {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 24px;
}

.ts-tile {
    display: flex;
    flex-direction: column;
    background: #fff;
    border: 1px solid var(--ts-line);
    border-radius: 16px;
    overflow: hidden;
    box-shadow: 0 10px 30px rgba(16, 28, 46, .06);
    transition: transform .25s ease, box-shadow .25s ease;
}

.ts-tile:hover {
    transform: translateY(-6px);
    box-shadow: 0 24px 48px rgba(16, 28, 46, .14);
}

.ts-tile-art {
    position: relative;
    background:
        radial-gradient(ellipse 70% 60% at 50% 30%, rgba(26, 96, 140, .5), rgba(26, 96, 140, 0) 70%),
        var(--ts-navy);
    padding: 14px 14px 0;
}

.ts-tile-art img {
    display: block;
    width: 100%;
    position: relative;
}

.ts-tile-body {
    padding: 22px 22px 26px;
    flex: 1;
}

.ts-tile-tag {
    font: 600 11px/1.35 var(--ts-sans);
    letter-spacing: .16em;
    text-transform: uppercase;
    color: var(--ts-blue);
    margin-bottom: 8px;
    min-height: 30px; /* two lines, so titles align across the row */
}

.ts-tile h3 {
    font: 700 21px/1.25 var(--ts-serif);
    color: var(--ts-ink);
    margin-bottom: 10px;
}

.ts-tile p {
    font: 400 14.5px/1.65 var(--ts-sans);
    color: var(--ts-muted);
    margin-bottom: 16px;
}

.ts-tile .ts-list li {
    font-size: 14px;
    margin-bottom: 7px;
}

/* ---------- cloud feature ---------- */

.ts-cloud {
    background: var(--ts-light);
}

.ts-feature {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 64px;
    align-items: center;
}

.ts-feature-art {
    position: relative;
    border-radius: 20px;
    padding: 28px 28px 18px;
    background:
        radial-gradient(ellipse 70% 60% at 50% 30%, rgba(26, 96, 140, .5), rgba(26, 96, 140, 0) 70%),
        var(--ts-navy);
    box-shadow: 0 24px 50px rgba(11, 19, 32, .25);
    overflow: hidden;
}

.ts-feature-art img {
    display: block;
    width: 100%;
    position: relative;
}

.ts-feature h3 {
    font: 700 30px/1.2 var(--ts-serif);
    color: var(--ts-ink);
    margin-bottom: 16px;
}

.ts-feature p {
    font: 400 16px/1.75 var(--ts-sans);
    color: var(--ts-muted);
    margin-bottom: 20px;
}

/* ---------- why us ---------- */

.ts-why {
    background:
        radial-gradient(ellipse 50% 60% at 15% 20%, rgba(26, 96, 140, .4), rgba(26, 96, 140, 0) 70%),
        var(--ts-navy);
    color: #fff;
}

.ts-why .ts-head h2 {
    color: #fff;
}

.ts-why .ts-head p {
    color: #b7c3d1;
}

.ts-why-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 22px;
}

.ts-why-item {
    padding: 30px 26px;
    border: 1px solid rgba(255, 255, 255, .09);
    border-radius: 14px;
    background: rgba(255, 255, 255, .03);
    transition: border-color .2s ease, background .2s ease;
}

.ts-why-item:hover {
    border-color: rgba(94, 200, 242, .45);
    background: rgba(94, 200, 242, .05);
}

.ts-why-icon {
    width: 54px;
    height: 54px;
    border-radius: 14px;
    background: rgba(94, 200, 242, .12);
    color: var(--ts-cyan);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
    margin-bottom: 20px;
}

.ts-why-item h4 {
    font: 700 19px/1.3 var(--ts-serif);
    color: #fff;
    margin-bottom: 10px;
}

.ts-why-item p {
    font: 400 14.5px/1.7 var(--ts-sans);
    color: #b7c3d1;
}

/* ---------- process steps ---------- */

.ts-steps {
    background: #fff;
}

.ts-steps-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 32px;
    position: relative;
}

.ts-step {
    position: relative;
    text-align: center;
    padding: 0 14px;
}

.ts-step-num {
    width: 60px;
    height: 60px;
    margin: 0 auto 20px;
    border-radius: 50%;
    background: var(--ts-green);
    color: #fff;
    font: 700 22px/60px var(--ts-serif);
    text-align: center;
    box-shadow: 0 10px 24px rgba(67, 169, 6, .35);
    position: relative;
    z-index: 1;
}

.ts-step + .ts-step::before {
    content: "";
    position: absolute;
    top: 30px;
    right: 50%;
    width: calc(100% + 32px);
    border-top: 2px dashed #cfd8e3;
}

.ts-step h4 {
    font: 700 20px/1.3 var(--ts-serif);
    color: var(--ts-ink);
    margin-bottom: 10px;
}

.ts-step p {
    font: 400 15px/1.7 var(--ts-sans);
    color: var(--ts-muted);
}

.ts-steps-cta {
    margin-top: 56px;
    text-align: center;
}

.ts-steps-cta p {
    font: 400 16px/1.6 var(--ts-sans);
    color: var(--ts-muted);
    margin-bottom: 18px;
}

/* ---------- contact (restyles the existing form markup) ---------- */

#contact.ts-contact {
    background: var(--ts-light);
    padding: 92px 0;
    min-height: 0;
}

.ts-contact .contact_area h3 {
    font: 700 36px/1.2 var(--ts-serif);
    color: var(--ts-ink);
    text-transform: none;
    padding-bottom: 14px;
}

.ts-contact .contact_area p {
    font: 400 17px/1.7 var(--ts-sans);
    color: var(--ts-muted);
    max-width: 680px;
    margin: 0 auto;
}

.ts-contact .contact_area p a {
    color: var(--ts-green);
    font-weight: 600;
}

.ts-contact .office,
.ts-contact .msg {
    padding-top: 48px;
}

.ts-contact .office .title h5,
.ts-contact .msg_title h5 {
    font: 700 20px/1.3 var(--ts-serif);
    color: var(--ts-ink);
    text-transform: none;
    padding-bottom: 18px;
}

.ts-contact .office_location i {
    display: flex;
    align-items: center;
    gap: 12px;
    padding-bottom: 14px;
    font-size: 16px;
    color: var(--ts-green);
}

.ts-contact .office_location i span {
    padding-left: 0;
    font: 400 15px/1.5 var(--ts-sans);
    font-style: normal;
    color: var(--ts-body);
}

.ts-contact .office_location i span a {
    color: var(--ts-body);
}

.ts-contact #map {
    min-height: 320px;
    border-radius: 14px;
    overflow: hidden;
    margin-top: 10px;
    box-shadow: 0 14px 34px rgba(16, 28, 46, .12);
}

.ts-contact .form_area {
    background: #fff;
    border: 1px solid var(--ts-line);
    border-radius: 16px;
    padding: 26px 26px 10px;
    box-shadow: 0 14px 34px rgba(16, 28, 46, .08);
}

.ts-contact .form-control,
.ts-contact input#name,
.ts-contact input#email,
.ts-contact input#phone,
.ts-contact input#subject,
.ts-contact .text_area textarea {
    width: 100%;
    height: auto;
    padding: 12px 14px;
    background: #f7f9fc;
    border: 1px solid var(--ts-line);
    border-radius: 8px;
    font: 400 15px/1.4 var(--ts-sans);
    font-style: normal;
    color: var(--ts-ink);
    box-shadow: none;
    margin-bottom: 16px;
    transition: border-color .2s ease, box-shadow .2s ease;
}

.ts-contact .form-control:focus,
.ts-contact .text_area textarea:focus {
    border: 1px solid var(--ts-green);
    box-shadow: 0 0 0 3px rgba(67, 169, 6, .15);
    background: #fff;
}

.ts-contact .form-control::placeholder,
.ts-contact textarea::placeholder {
    color: #8a97a8;
    font-style: normal;
}

.ts-contact .ts-spam {
    margin: 0 0 4px;
}

.ts-contact .ts-spam label {
    display: block;
    margin-bottom: 8px;
    font: 600 14px/1.4 var(--ts-sans);
    color: var(--ts-ink);
}

.ts-contact .ts-spam input {
    max-width: 220px;
}

.ts-contact .custom-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 14px 40px;
    border-radius: 6px;
    letter-spacing: .08em;
    font: 700 14px/1 var(--ts-sans);
    box-shadow: 0 10px 26px rgba(67, 169, 6, .3);
    transition: background .2s ease, transform .2s ease;
}

.ts-contact .custom-btn:hover,
.ts-contact .custom-btn:focus {
    background: var(--ts-green-dark);
    transform: translateY(-2px);
}

.ts-contact .text-danger {
    font: 400 14px/1.5 var(--ts-sans);
    margin-bottom: 12px;
}

.ts-contact .ts-privacy {
    font: 400 13px/1.5 var(--ts-sans);
    color: #8a97a8;
    margin: 6px 0 16px;
}

/* ---------- footer ---------- */

.ts-footer {
    background: #070b12;
    color: #8fa0b3;
    padding: 34px 0;
    font: 400 14px/1.6 var(--ts-sans);
}

.ts-footer-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
}

.ts-footer a {
    color: #c7d2df;
}

.ts-footer a:hover {
    color: var(--ts-cyan);
}

.ts-footer .ts-social a {
    display: inline-flex;
    width: 36px;
    height: 36px;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    border: 1px solid rgba(255, 255, 255, .12);
    margin-left: 6px;
    color: #c7d2df;
}

.ts-footer .ts-social a:hover {
    border-color: var(--ts-cyan);
    color: var(--ts-cyan);
}

/* ---------- responsive ---------- */

@media (max-width: 1199px) {
    /* one more nav item than the home page; keep it on a single line */
    .ts-page #header .header_menu ul.main_menu li a {
        padding-left: 9px;
        padding-right: 9px;
        font-size: 13px;
    }

    .ts-hero h1 {
        font-size: 42px;
    }

    .ts-tiles,
    .ts-why-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 991px) {
    .ts-hero {
        padding: 72px 0 64px;
    }

    .ts-hero-grid {
        grid-template-columns: 1fr;
        gap: 44px;
        text-align: center;
    }

    .ts-hero .ts-lead {
        margin: 0 auto;
    }

    .ts-actions,
    .ts-pills {
        justify-content: center;
    }

    .ts-hero-art img {
        max-width: 520px;
    }

    .ts-feature {
        grid-template-columns: 1fr;
        gap: 32px;
    }

    .ts-feature-art {
        max-width: 560px;
        margin: 0 auto;
    }

    .ts-steps-grid {
        grid-template-columns: 1fr;
        gap: 40px;
        max-width: 560px;
        margin: 0 auto;
    }

    .ts-step + .ts-step::before {
        display: none;
    }
}

@media (max-width: 767px) {
    .ts-section,
    #contact.ts-contact {
        padding: 64px 0;
    }

    .ts-hero h1 {
        font-size: 34px;
    }

    .ts-hero .ts-lead {
        font-size: 16px;
    }

    .ts-head h2,
    .ts-contact .contact_area h3 {
        font-size: 28px;
    }

    .ts-feature h3 {
        font-size: 24px;
    }

    .ts-tiles,
    .ts-why-grid {
        grid-template-columns: 1fr;
        max-width: 520px;
        margin: 0 auto;
    }

    .ts-btn {
        width: 100%;
        justify-content: center;
    }

    .ts-contact .form_area {
        padding: 20px 18px 6px;
    }

    /* responsive.css shrinks the contact block to 10-11px on phones; keep it readable */
    #contact.ts-contact .contact_area {
        padding-top: 0;
    }

    #contact.ts-contact .contact_area p {
        font-size: 16px;
    }

    #contact.ts-contact .office,
    #contact.ts-contact .msg {
        padding-top: 36px;
    }

    #contact.ts-contact .office .title h5,
    #contact.ts-contact .msg_title h5 {
        font-size: 20px;
    }

    #contact.ts-contact .office_location i span {
        font-size: 15px;
    }

    #contact.ts-contact .custom-btn {
        width: 100%;
        justify-content: center;
        padding: 14px 24px;
        font-size: 14px;
    }

    .ts-contact .ts-spam input {
        max-width: none;
    }

    .ts-footer-row {
        justify-content: center;
        text-align: center;
    }
}